Skip to main content
ChargeUp Help Center Help Center home page
  • Submit a request
  • Sign in
  • Sign in
  • Submit a request
  1. ChargeUp Help Center
  2. General
  3. FAQ

FAQ

  • I cant seem to locate a ChargeUp charging station!
  • How long does it take to get my refund?
  • I rented a powerbank but its faulty/damaged/not working!
  • I have confirmed my order, but the powerbank did not eject!
  • What is ChargeUp?
  • I want to become a ChargeUp Partner!
  • I have successfully topped up my account, but it isn't reflecting on the app!
  • What are your rental charges?
  • How do I refund my deposit?
  • How can I rent a ChargeUp powerbank?
  • How can I contact ChargeUp?
  • I have returned my powerbank, but my timer is still running!
  • How to top-up?
  • How to earn rewards?
  • I forgot my ChargeUp account password!
  • Why do I have to pay a deposit?
  • Why do we need authorisation for ChargeUp Support Chat?
  • Help! I'm unable to log into my ChargeUp account!
  • I rented a powerbank but its faulty/damaged/not working
ChargeUp Help Center
Powered by Zendesk