FAQ
- I cant seem to locate a ChargeUp charging station!
- How long does it take to get my refund?
- I rented a powerbank but its faulty/damaged/not working!
- I have confirmed my order, but the powerbank did not eject!
- What is ChargeUp?
- I want to become a ChargeUp Partner!
- I have successfully topped up my account, but it isn't reflecting on the app!
- What are your rental charges?
- How do I refund my deposit?
- How can I rent a ChargeUp powerbank?
- How can I contact ChargeUp?
- I have returned my powerbank, but my timer is still running!
- How to top-up?
- How to earn rewards?
- I forgot my ChargeUp account password!
- Why do I have to pay a deposit?
- Why do we need authorisation for ChargeUp Support Chat?
- Help! I'm unable to log into my ChargeUp account!
- I rented a powerbank but its faulty/damaged/not working