Question
I want to ChargeUp! What are your rental charges?
Answer
Users are charged RM 0.50 every 30 minutes.
Maximum charges within 24 hours are capped at RM 5.00.
Here are some scenarios for you to better understand our pricing!
Scenario 3: More than 24 hours
Scenario 5: Less than 30 minutes
Scenario 1: 1 Hour of rental
The user has rented a ChargeUp Powerbank for a total duration of 1 Hour.
In this case, the total applied charges is RM 1.00.
Scenario 2: 8 Hours of rental
The user has rented a ChargeUp powerbank for a total duration of 8 Hours and 3 Minutes.
Since the our maximum charges within 24 hours of a rental session is RM 5.00, the total applied charges is RM 5.00.
Scenario 3: More than 24 hours
The user has rented the powerbank for a total of 27 hours and 15 minutes. The user will be charged RM 5 for the first 24 hours following an additional RM 3.50 for the 3 hours and 15 minutes used after the first 24 hours.
Total applied charges is RM 8.50.
Scenario 4: 45 Minutes rental
Our charges are applied in 30 minute blocks. Please note that additional charges will be applied whenever the rental duration crosses the next 30 minute block.
The user has crossed the initial 30 minute block of RM 0.50 and will be charged respectively to include the following 30 minute block; total applied charges of RM 1.00.
Scenario 5: Less than 30 minutes
Therefore, based on Scenario 4 by agreeing to rent a ChargeUp powerbank, the minimum applied charge will always be RM 0.50.
Note: - Please take note that the charges above will be applied only to your ACTIVE BALANCE and will not be deducted from your deposit unless you do not return a powerbank.
- The charging station takes up around 1 minute to detect the return of the powerbank. Charges will be applied until the charging station detects the return of the powerbank.
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